Patients choose specialty >> choose the doctor who is available or want to consult >> book an appointment (it can be booked in a short notice of 15 minutes before the appointment itself) >> Call the doctor through the app
You can simply set your weekly schedule through logging in to the doctors profile and either setting yourself as available all day (24hr) or choosing multiple timings throughout the day. For further details please refer to the app manual.
We advise our doctors on doctori to inform patients on the limitations of telehealth. We also inform our patients that our service must not be used for urgent cases. Therefore, we advise our doctors in case the diagnosis needs further investigations to inform the patients to physically visit them.
Doctori currently does not have an e-prescription feature. Hence, Medications whether prescribed or off counter are to be given to the patient at the healthcare professional’s own risk. Therefore, kindly make sure that the patient requires this medication, If not please advise the patient for a physical visit.
If audio is only heard in the call, please make sure that your phone and the patient’s phone is unlocked. Also, sometimes this is the case when either party have a drop in connection. However, if the case is that you cannot hear or see the patient, this has to be reported to the doctori team for a technical investigation.
How does this work? This is an online consultation; you will be calling the doctor by the “Call Doctor Now” button that appears on your main screen. Click on it and it should connect you to your doctor.
Please let us know the reason of cancelation, and if there is anything we can do to help, however the credits will stay in your account for future consultations, according to our Refund policy, any cancelation that is less than 24 hours can’t be refunded.